Privacy Policy

Hero Plumbing LLC values your privacy. This Privacy Policy explains how we collect, use, disclose and manage your personal information. Personal data refers to information that can identify you, such as your name, contact details or other identifying details. We collect information when you contact us, schedule service or use our website so we can provide plumbing services and respond to inquiries. We will not share or sell your personal information to outside parties except when necessary to deliver our services or comply with legal obligations. By using this site, you consent to our collection and use of your information as described here.

SMS/Text Messaging

If you opt in to receive SMS messages from Hero Plumbing LLC, we will use your phone number to send service-related messages such as appointment confirmations/reminders, technician arrival updates, scheduling changes, invoices, and customer support. If you separately opt in, we may also send promotional messages.

Message frequency varies. Message and data rates may apply.

To stop receiving texts, reply STOP. For help, reply HELP or call 833-200-HERO.

We do not sell your personal information. We may share your information with service providers who help us deliver text messages (e.g., messaging platform providers), only as needed to provide the service.